eCommerce projects require a large amount of money to be invested in buying media, whether through paid searches, social media, SEO or another avenue. That investment will all be wasted if UX isn’t planned and executed properly. Our UX process is very advanced and consists of multiple components that will cover the entire project. We analyze best known practices in your industry or area of service and will provide you with a well planned and executed UX strategy.
There is a considerable difference between web design and user experience design. After all, a website can look great, but still be difficult, confusing or frustrating to use. The last thing you want is for your potential customers to become frustrated or confused by your website.
Customers who are frustrated during a visit to your website are not only much more likely to leave your site without making a purchase, but they’re also less likely to ever return to your company in any manner or on any platform. A bad Ecommerce UX chases customers away. A good Ecommerce UX draws them in as It encompasses every aspect of an end user’s interaction with your company.
Our team of talented designers work with our marketing teams to ensure that every interaction that potential customers have with your company is a pleasurable one and one that you can measure. We know that simplicity, elegance and ease of use are important parts of making your ecommerce website a joy for customers to interact with.
Our user experience design process impacts many aspects of your business including marketing, engineering, strategy development and much more. We work with your company to ensure that all internal and external departments effectively communicate and work together to develop a strong UX that impresses customers, increases conversions and represents your brand in the best possible light.
Contact a OneCore Commerce consultant today for more information on how our Ecommerce UX Design process will improve your company and delight your customers.